Privacy Policy



This Privacy Policy applies to all personal information collected by What's On Group Limited ("ACN 125 417 718"). What's On Group takes its obligations for protecting personal information seriously and is committed to ensuring your privacy is assured when you deal with us. This Privacy Policy discloses the privacy practices for the websites (collectively, the "Website"), the provider of the Website (referred to as "us" or "we"), is committed to protecting your privacy online.

Please read the following to learn what information we collect from you (the "User" or the "End User") and how we use that information. If you have any questions about our privacy policy, please email us.


1. Changes to Privacy Policy

What's On Group may change this Privacy Policy at any time by posting the revised Privacy Policy in the "Privacy Policy" section of the Website. The revised Privacy Policy is effective immediately when posted on the Website. It is the responsibility of each User to review the Website and the Privacy Policy regularly to learn of any revisions to this Privacy Policy. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.

2. Types of Information Collected and Uses of Collected Information

We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may be things such as a Uniform Resource Locator ("URL") of the website you visited before coming to the site, the URL of the website you visit after leaving our Website, the type of browser you are using and your Internet Protocol ("IP") address.

We, and/or our authorized Third Party Service Providers and Advertisers, may if they choose to automatically collect this information when you visit our Website through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in Items 4 and 8 of this Privacy Policy.

We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyse trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.

Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the Website, such as creating an account, ordering a product or service from us or our partners, submitting content and/or posting content in discussion forums, entering a contest, filling out a survey, posting a review, sending us or our partners feedback, requesting information about our services, submitting an affiliate agreement, applying for a job, posting a video or signing up for special offers from third parties through the Website (collectively, "Identification Activities"), we may ask you to provide certain information about yourself.

It is optional for you to engage in an Identification Activity.

If you elect to engage in an Identification Activity, however, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including post code), email address, telephone number and date of birth (although we will generally only require an email address and name). When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.

We may utilise Personally Identifiable Information to provide products and services to you and enhance the operation of the Website, improve our marketing and promotional efforts, analyze Website use, improve our product and service offerings, and to tailor your experience with third parties as provided in Item 3 of this Privacy Policy. For example, if you send us an email we may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on our Website.

In addition, if you use our Website to send / share information or a product to another person, we may store your personal information, and the personal information of any recipient. We may use that other person's contact information to allow him or her to view and accept your gift or to allow the recipient to access the information you requested we send. We may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, including our Website Terms of Use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.

3. Release of Personally Identifiable Information

We will not share your Personally Identifiable Information with other parties except:

We may share your information with Merchants. From time to time, we provide offers from particular merchants (referred to as " Merchants") who, as part of the offer, request information on customers who purchased the offer. In those cases, we may need to share some of your Personally Identifiable Information with Merchants.

Sharing this Information will allow Merchants to contact you directly if they choose. Please note, What's On Group will only ever share Personally Identifiable Information with a Merchant if you decide to engage in an Identification Activity - also, information will only be provided to the specific Merchant who was involved in that Identification Activity.

Please note that we will only provide a Merchant your information with an opt-in notice to you, in which you will have a chance to choose to not give the Merchant your personal information.

What's On Group specifically disclaims any responsibility or liability for any actions of any Merchants who have received information in this manner.

Please note, all Merchants are informed that they are only permitted to communicate with you for the purposes of the specific promotion, we do not have any responsibility for the actions of the Merchant, and the actions of the Merchant are not in our control.

We may share your information with Authorised Third Party Service Providers. We may at times provide services and products through third parties. These "Third Party Service Providers" will often undertaken certain functions on our behalf, this may include sending and distributing communications. We may share your Personally Identifiable Information with such Service Providers to fulfill orders, deliver packages, send postal or email, administer contests or sweepstakes, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service.

We may also collect personal information from individuals and companies ("Affiliates") with whom we have business relationships and may share your information with these Service Providers in order to accomplish various administrative tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address to the delivery service to deliver the service.

Likewise, we may release an Affiliate's information to our bank to send out a payment. We encourage Merchants and Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.

We may remarket your information. Remarketing is a way for us to connect with our users - this remarketing will be based on users' past dealings on the website. Third-party marketing vendors may be hired by to perform remarketing services. As a result, third-party vendors, including Google, may show ads on sites on the internet. Third-party vendors, such as Google, may use cookies to serve ads which may be based on information gleaned from a user's prior visits to What's On Group's website Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page at We may share your information in a Business Combination. Like any company, we may at a later stage merge or be taken over by another company. If this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy.

We may share your information for our Protection and the Protection of Others. We may also disclose Personally Identifiable Information when we believe release is appropriate to comply with the law or a court order; enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights, property or safety of the Website, its Users or others.

What's On Group retain the rights to use the collective data base to support promotional opportunities offered and generated through What's On Group respect the privacy of both our merchants and end users thus use of contact details will be limited to newsletters and only for content meeting the interests of the end user's historical search data

4. Release of Non-Personally Identifiable Information

We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with "Third Party Advertisers" or "Third Party Advertising Companies" and other parties as provided below: We may use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you. We may also employ Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and improve the quality of the site. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.

5. Updating and Correcting Information

We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by sending us an email at Please indicate your name, address and email address, and what information you would like to update when you contact us. We encourage all Users to constantly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website. It may also not be possible for to entirely remove all information due to backed up data.

6. User Choices on Collection and Use of Information

As discussed above, you can always choose not to provide information, however, such information may be necessary for certain activities on the Website. As a condition of purchase of our products and services, we may send you Administrative or Promotional emails. We will send you information regarding your account activity and purchases as well as updates about our products and promotional offers. You cannot opt-out of Administrative Emails. "Administrative Emails" relate to a User's activity on the Website, and include emails regarding a particular User's account, requests or inquiries, and purchases of products and services. You are able to opt-out of Promotional Emails. Promotional Emails may advertise our products and services, including exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by e-mailing us at admin@, or by hitting the "unsubscribe" button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and what Promotional Emails you do not want to receive.

7. Security of Information

We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Website through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. Any Personally Identifiable Information provided resides on a secure server and can only be accessed by certain personnel or contractors. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us. Unfortunately, no data transmission over the Internet or any wireless network can ever be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

8. Data Tracking

In order for us to customise your experience with, we store cookies on your computer. A cookie is a small text file that is stored on a User's computer for record-keeping purposes. A cookie will contain information about the user, like your password or email (to save you having to enter the same details every time you come back to the site). Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. This information allows us to devise a better experience for all users. Cookies may also be placed on your computer by Third Party Advertising Companies. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our Website only and does not cover the use of cookies by any Advertiser. While browsers automatically accept cookies, you might be able to alter your browser settings to prevent cookies from being automatically installed. It is important to remember that in some cases, if you elect to reject or delete these cookies, some parts of the Website may not work properly.

9. Privacy Policies of Third Party Websites

This Privacy Policy applies to the use and disclosure of information we may collect from you. Other websites that may be accessible through this Website have their own specific policies and data collection practices. If you click-thru to other websites from the Website, we will not be responsible for the policies or practices of those third parties.

10. Miscellaneous Privacy Issues

Children may use the website if they are accompanied by a parent or legal guardian.

Public Areas. There are parts of the Website in which you are able to publicly post information about yourself, can communicate with others, or can review products, restaurants, and submit media content.

This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others.

Please note, if you publish your personal email address along with a public review, you may receive unsolicited messages. As a result, we have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.


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